Customer Return Process

We stand behind our products and believe you will love them once you try them. That’s why we offer a 30 day 100% money-back guarantee. The PurO3 100% satisfaction guarantee covers a full refund of the product purchase price and does not include shipping. The only product not eligible for return is our samples.

Follow this process to request an RMA number:

  • Log into your Account here.
  • Go to Completed Orders, then click “Return Item(s) next to the item you want to return.
  • Fill out the return request form and Submit